SCHOOL OF LOYALTY
Driving loyalty means leveraging the World of Hyatt program to enhance guest satisfaction and retention. A strong loyalty member base that is more inclined toward direct booking can help increase the profitability of each stay. Get an overview of the World of Hyatt program and how to leverage World of Hyatt sales tool to drive member acquisition & engagement and learn how to measure loyalty success, a key aspect in our ongoing loyalty drive.
START YOUR LOYALTY JOURNEY HERE
Learning Resource & Support
- Online Course
- Colleague Operations Manual
- World of Hyatt Sales Quick Reference Guide
- Sales Power Point Deck – for Hotel Sales & Events
- World of Hyatt Office Hours – Sales & Events
- 2024 Program Changes
- 2024 World of Hyatt Program Changes Q&A-Internal Use only
- Key Performance Indicator (KPI) Reporting